Who we are
Privacy Policy
Effective Date: [21-02-2026]
1. Introduction
Welcome to Repair Service Care (“we”, “our”, “us”). We are an independent kitchen appliance repair service provider offering doorstep repair services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website repairservicecare.com or use our services.
By using our website or booking a service, you agree to the practices described in this policy.
2. Information We Collect
A. Personal Information
When you contact us or book a service, we may collect:
- Name
- Phone number
- Email address
- Service address
- Appliance details and service request information
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral source
C. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and user behavior
- Support advertising and remarketing campaigns
You can disable cookies in your browser settings.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and service requests
- Schedule and provide repair services
- Improve website functionality
- Send service updates and confirmations
- Analyze website performance
- Comply with legal obligations
We do not sell your personal information.
4. Sharing of Information
We may share your information with:
- Service technicians for completing your repair request
- Payment service providers (if applicable)
- Analytics and advertising partners
- Legal authorities when required by law
We do not share your data for unrelated third-party marketing.
5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites (such as WhatsApp or external tools).
We are not responsible for the privacy practices of those websites.
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
To make such requests, contact us using the details below.
8. Retention of Information
We retain personal information only as long as necessary to:
- Provide services
- Maintain service records
- Comply with legal requirements
9. Children’s Privacy
Our services are intended for individuals above 18 years of age.
We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Repair Service Care
Email: help@repairservicecare.com
Phone: 08383968727
Website: https://repairservicecare.com